Frequently Asked Questions

Why am I not seeing immediate results?

Supplements work gradually to support your body's natural processes. Unlike medications, steroids, or other such supplements which often have immediate effects, supplements provide nutrients that your body uses over time to improve various functions. Therefore, the cumulative effect of daily use leads to the best outcomes. Other factors can also interrupt your results time.

Should I continue to use it if I don't see immediate changes?

Yes, it's important to continue using it as recommended. Many benefits of supplements are subtle and cumulative. You might not notice day-to-day changes, but over time, these small improvements add up to significant benefits. Some effects, like improved cellular health or nutrient levels, may not be noticeable to you but are still occurring. These internal changes, although unseen, eventually lead to noticeable external transformations over time.

Can I adjust the dosage if I'm not seeing results?

We strongly recommend sticking to the recommended dosage. Our products are formulated with optimal doses for safety and efficacy. Taking more won't necessarily lead to faster or better results and could potentially cause adverse effects. If you're concerned about your progress, please reach out to our support team or consult your healthcare provider for personalized advice.

How important is dosage consistency?

Dosage consistency is crucial for achieving optimal results. Taking the recommended dose at the same time each day helps maintain steady levels of nutrients in your body. This consistent supply allows your body and mind to understand the changes and effectively utilize the nutrients in the supplements, leading to better and more predictable outcomes over time.

Can lifestyle factors affect the product's effectiveness?

Yes, lifestyle factors play a significant role in supplement effectiveness. A balanced diet provides a foundation of nutrients, while regular exercise improves circulation and nutrient absorption. Adequate sleep is crucial for your body's repair and regeneration processes. When these lifestyle factors are properly achieved, the supplement works faster.

What other factors might delay or affect my results?

Several factors can delay or affect your results, including inconsistent supplement use, poor diet, high stress, lack of sleep, dehydration, health conditions, medication interactions, age, lifestyle habits (like smoking or alcohol), and individual biochemistry. It's crucial to identify what needs to change to understand why the supplement isn't delivering results.

Is it normal to experience mild side effects initially?

Some users may experience minor adjustment periods as their body adapts to the new supplement regimen. This can include mild digestive changes or slight discomfort. These effects are usually temporary and subside as your body adjusts. Therefore, it may lead you to be inconsistent or to stop using completely, but be patient. But, if side effects persist or worsen, it's best to consult your doctor for personalized advice.

How Do I Take Super Derm Complex?

The recommended dosage is 3 capsules daily with a meal. Do not exceed this amount in 24 hours unless directed by a health professional.

How can I place an order for Super Derm Complex?

Ordering Super Derm Complex is easy! Simply visit our website, navigate to the product page, and add your desired quantity to the cart. Follow the checkout process by entering your shipping details and payment information. Once confirmed, you’ll receive an email with your order details and tracking information.

How do I update my personal information (address, email, phone number)?

To update your personal information, log into your account on our website. Go to the “Account Settings” section where you can update your address, email, and phone number. Once updated, make sure to save your changes to ensure your order is processed with the correct information.

How do I raise a ticket for an issue related to my order?

If you experience any issues with your order, you can raise a ticket through our customer support system. Log into your account, go to the "Order History" section, and select the order in question. Click on "Raise a Ticket" and provide the necessary details. Our support team will review your request and get back to you promptly.

Will I be responsible for any additional charges like taxes, duties, or customs fees when receiving my international order?

Depending on your country’s customs regulations, additional charges such as taxes, duties, or customs fees may apply during delivery. If these fees are applicable, they will be the responsibility of the customer and are not included in the product price or shipping cost. For most countries, no additional charges are applied beyond what is shown at checkout, but we recommend checking with your local customs office to confirm if any fees might apply to your region.

Is Super Derm Complex Safe?

Super Derm Complex is a safe formula containing 100% naturally sourced collagen and is free of artificial additives, lactose, hormones, and antibiotics. We manufacture all our products in an FDA-registered, GMP-certified facility in the USA and carry out extensive third-party testing.

Does Super Derm Complex Have Side Effects?

The formula is safe and has no serious associated side effects, but some users may experience mild stomach upset for a short time. It contains egg and fish, so is unsuitable for individuals with these allergies. Before taking Super Derm Complex, see your physician to get medical approval.

Is Super Derm Complex Vegan-Friendly?

The Super Derm Complex contains some meat-based ingredients, so it is unsuitable for vegetarian or vegan diets.

Does Super Derm Complex Work?

The formula contains high-quality, naturally sourced collagen and peptides that have research support for their ability to enhance joint and skin health, promote muscle development, and improve fitness levels with consistent use over time.

What if Super Derm Complex Doesn’t Work For Me?

We have so much faith in the quality and efficacy of all of our supplements that we offer a risk-free, 60-day 100% money-back guarantee.

Try out Super Derm Complex and if you don’t get the benefits you expect, contact customer service and follow their instructions for sending back the bottles within 60 days of the order for a complete refund of the purchase price. The policy is valid for one open bottle, and the rest must be sealed.

How Do I Store Super Derm Complex?

Store your bottles of Super Derm Complex in a cool, dry place in the house so they maintain maximum potency and efficacy.

Can I Take Does Super Derm Complex If I’m Pregnant or Breastfeeding?

If you are pregnant or nursing, see a healthcare practitioner for medical approval before taking Super Derm Complex.

Is it possible to place more than one order within 24 hours?

Yes, you can place multiple orders within a 24-hour period. However, for security purposes, we will process one order and hold the rest. A confirmation email will be sent to you, and if you respond within 48 hours, we will proceed accordingly. If no response is received within that time, we will automatically ship the remaining orders. For a faster process, you can raise a ticket with our support team confirming your order, and we will expedite the processing of your order.

Is it possible to change my shipping address after placing an order?

No, you cannot change your shipping address once the order has been placed. We recommend carefully verifying your shipping details before completing your order to avoid any issues.

What happens if I accidentally place more than one order?

If you place multiple orders accidentally, by default, we will process only one order at a time and hold the others for 48 hours. You will receive a confirmation email from us within that time. If no response is received within 48 hours, we will automatically ship the remaining orders.

Can I cancel my order after placing it?

Yes, you can cancel your order within 30 minutes of placing it, before the processing begins. However, please note that a 5% Cancellation Processing Fee will be charged for the cancellation.

What if my order is returned for any reason?

If your order is returned for any reason, you can either reorder the product or contact our support team for assistance. Please note that if you choose to reship/cancel your order, a 12% reshipping charge will apply.

What if my country doesn’t have additional customs fees?

If your country does not impose any taxes, duties, or customs fees, you will not face any additional charges beyond the product price and shipping cost you paid at checkout.

What happens if I refuse to pay the customs duties or taxes (if applicable)?

If applicable duties or taxes are not paid, the package may be returned to us or held by customs. In such cases, any return shipping costs or fees incurred will be the responsibility of the customer.